Paint Protection Film FAQs

What do I need to do prior to installation? 

As long as your vehicle is fairly clean, nothing really. We will fully clean and prepare the vehicle ready for installation, so nothing else is needed.

What warranties do you offer? 

Our XPEL ultimate and stealth films are warrantied for 10 years. This warranty covers yellowing, staining, delaminating, cracking, peeling and bubbling. 

Is there any maintenance required?

Seal with XPEL Flawless Finish Paint Protection Film Sealant at least once every 3 months to preserve high gloss. Be aware, if you do not apply this in a uniform pattern it will cause the film to look uneven. It is advised to be professionally applied. 

Can I use a pressure washer to wash my car?

Avoid using a pressure washer or high-pressure water source near the edges of the film, it can cause the film to lift and/or become damaged.

What cleaning chemicals can I use to wash my car?

We recommend not using harmful chemicals, these are typically used in hand car washes. A neutral pH cleaner should be used.

Can I wax my PPF?

PPF film can be waxed and sealed like normal. XPEL flawless finish paint protection sealant is recommended every three months. If you are using wax products ensure the wax does not contain dyes and the concentration of the ingredients naphtha or kerosene are over 5%

Will deep scratches heal?

The clear top coat is designed to heal surface scratches and swirl marks. If the scratch penetrates through the top coat, it will not heal.

How long does it take for a scratch to heal?

The time for a scratch to heal depends on the severity of the scratch and the ambient temperature. Minor scratches usually heal in one hour in warm weather however healing time in the colder months could take longer.
The healing process can be accelerated by pouring warm water over the scratched area, do not use boiling water.

How does XPEL PPF heal itself?

The paint protection film has a polymer in the top coat that flows even when it is cured.

How many times will the PPF heal itself?

There is no limit to the number of times the top coat can heal itself. As long as the top coat is not penetrated, it will health over and over again.

Will the PPF make the paint underneath the film fade at a different rate?

No, the paint protection film allows UV rays to pass through the film and fade the paint underneath at the same rate as the exposed paint.

Can the PPF be removed?

Yes, it can be removed at any time. If there is a section of film that is damaged, we can replace that section.
Film should be removed by a professional to ensure it has been taken off at the correct temperature to prevent any peeling.

Will any paintwork peel if I have the PPF removed?

This will depend on if your vehicle has any panels resprays or touch ups and the condition of the bodywork. When inspecting your vehicle, we will look out for paint repairs and lacquer peel. If your paintwork is in good condition the PPF will not cause any peeling.


Get in touch

Use our online quotation forms, send us a message, drop in to see us or simply pick up the phone. We’re ready to discuss your Primo Protective Film needs!